Sleep Better At Night Knowing You Have A Plan For When Your Direct Reports Move On

Posted March 23, 2012 by The Metiss Group
Categories: Leadership, Performance Acceleration

If your direct reports are doing the same job, with the same responsibilities, two years from now, you have not done your job as a leader. Your job is to grow your direct reports and prepare them for added responsibilities or to be moved on. Poor leaders fail to groom their direct reports because they don’t have a succession plan for the activities currently being performed.

What if your direct report suddenly leaves? What is your succession plan? Often leaders neglect this important, not urgent task. Part of your plan for each direct report’s succession should be to have all key job functions documented. Don’t have time? Make it the direct report’s responsibility (maybe one of their quarterly goals) to create the documentation.

Knowing you have a plan should something happen to your direct reports will allow you to further empower them to grow and succeed in their current role or a new one (and allow you to sleep better at night).

The Value Of Written Goals

Posted March 15, 2012 by The Metiss Group
Categories: Leadership, Performance Acceleration

Mark McCormack, in his book What They Don’t Teach You at Harvard Business School, tells of a Harvard study conducted between 1979 and 1989. In 1979, the graduates of the MBA program were asked, “Have you set clear, written goals for your future and made plans to accomplish them?” It turned out that only 3% of the graduates had written goals and plans; 13% had goals, but not in writing; and 84% had no specific goals at all.

Ten years later, in 1989, the researchers interviewed the members of that same class again. They found the 13% who had goals that were not in writing were earning twice as much as the 84% of students who had no goals at all. And most surprisingly, they found that the 3% of graduates who had clear, written goals when they left Harvard were earning, on average, 10 times as much as the other 97% of graduates all together. The only difference between the groups was the clarity of the goals they had for themselves when they graduated.

Yes, you read that correctly. The 3% who had clear, written goals earned ten times as much as the 97% who didn’t have clear, written goals. Almost all successful people have goals, and outstanding high achievers have clearly defined written goals. That said, why do so few people actually write out their goals?

Empower your direct reports to write down their goals and you’ll see them become more successful

source: Brian Tracy, Goals!

Take A Chance And Let Your Direct Reports Grow

Posted March 8, 2012 by The Metiss Group
Categories: Leadership, Performance Acceleration

Most successful leaders we talk to can recall the specific point in their career when one of their bosses took a chance on them.  The leader will typically credit this boss/mentor for having launched their career and greatly appreciated the chance to demonstrate their abilities.

It’s flabbergasting how many of these same leaders today are reluctant to take similar risks with their direct reports.  In all likelihood the boss who took a chance on you had some trepidations but realized you and the organization will be more successful by giving you a chance to grow.  Sure some of these risks don’t payoff, but the learning experience will still pay dividends.

You don’t have to blindly empower your direct reports and hope they deliver.  Establish borders and boundaries for the empowering task.  Be clear about what success looks like and specify the available resources, restrictions, and timeframes.

Remember you might not be where you are today had a leader not taken a risk on you; empower your direct reports, set borders and boundaries, and you’ll both be successful (and someday your direct report will credit you for launching their career).

Embrace Mistakes For Enduring Success

Posted March 1, 2012 by The Metiss Group
Categories: Leadership, Selection

In a recent interview two candidates were asked to describe a time they made a mistake; here are their responses:

Candidate #1 – “I thoroughly prepare and plan for situations.  I then meticulously and consciously execute the plans to eliminate mistakes; I rarely fail.  Measure twice, cut once is always my mantra.”
Candidate #2: – “Though I never enter a situation intending to fail, I do make mistakes.  For instance, last month I missed my sales goal because I overestimated how strong my relationship with a key buyer was.  I learned I needed to not take the orders for granted and to work hard at post-sale activities even when I think the sale is a done deal.”
Which candidate would you hire – one who over prepares and rarely makes mistakes or the one who is willing to make mistakes but learns from them?
Not only is it important to hire people who are willing to make mistakes, it’s important to foster an environment where making mistakes is embraced.  Jeff Stibel, a neuroscientist and currently the Chairman and CEO of Dun & Bradstreet Credibility Corp., has gone as far as to create a “failure wall” whereby everyone in the company is encouraged to post their mistakes.  The wall, initiated with Stibel’s own failures,  quickly filled up with many failures and the organization grew rapidly as employees embraced new and creative approaches knowing that failure was okay.
Empower your organization to make mistakes and you experience long term success.

Set Borders And Boundaries To Avoid Inappropriate Workplace Attire?

Posted February 23, 2012 by The Metiss Group
Categories: Leadership

If the fashion magazines are correct, this year is going to present many challenges for leaders.  Among the most concerning fashion movements is wearing “sheer” in the office.  Yes, see-through office wear seems to be the upcoming fad.  How are you going to deal with this?

Hopefully you’ve been conducting regular feedback sessions with your direct reports and the communication lines are in place.  This will make relating work rules and having difficult conversations much easier.  You’ll want to make sure you have established the borders and boundaries for office attire before the summer season arrives.
 
During an upcoming feedback session or team meeting you can simply say, “I just wanted to make sure everyone understands with the warmer months coming, we will all want to dress a little lighter.  Though we respect your choices and individuality, we still expect you to be dressed professionally.  Unreasonably short or see-through clothing is not professional.  Please consider our culture, your co-workers, and customers when choosing what you wear to work.”
 
Set attire borders and boundaries and empower your direct reports to make the proper choices on work wear and you’ll both be more successful.

Tip: Share A New Hire’s Assessment Results With Them

Posted February 16, 2012 by The Metiss Group
Categories: Leadership, Performance Acceleration, Selection

 
Hopefully you are using assessments in your selection process to help make better hires.  Unfortunately, once the hiring decision is made, the assessment results are never used again.  New hire assessment results can provide valuable insight during the on-boarding process.
 
Shortly after hiring a candidate, share with them their assessment report.  Most new hires are curious about their results; take this opportunity to use the results to help the new hire get a faster start in the job.  Highlight what you liked about the results and encourage the new hire to continue to use those strengths in their new role.  Also, indicate areas of concern found in the assessments and inspire the new hire to focus there in their personal development.
 
Additionally, make sure the new hire’s manager(s) also receives and understands the assessment results.  Assessments are a valuable leadership tool and can help managers understand where they might need to lend assistance and where they need to get out of the way.
 
Empower new hires and their managers with the selection assessment results and you increase the performance of your newly hired asset.

No Need To Share A Candidate’s Assessment Results With Them

Posted February 9, 2012 by The Metiss Group
Categories: Leadership, Selection

 
Hopefully you are using assessments in your selection process to help make better hires.  Unfortunately, once the hiring decision is made, the assessment results are never used again.  New hire assessment results can provide valuable insight during the on-boarding process.
 
Shortly after hiring a candidate, share with them their assessment report.  Most new hires are curious about their results; take this opportunity to use the results to help the new hire get a faster start in the job.  Highlight what you liked about the results and encourage the new hire to continue to use those strengths in their new role.  Also, indicate areas of concern found in the assessments and inspire the new hire to focus there in their personal development.
 
Additionally, make sure the new hire’s manager(s) also receives and understands the assessment results.  Assessments are a valuable leadership tool and can help managers understand where they might need to lend assistance and where they need to get out of the way.
 
Empower new hires and their managers with the selection assessment results and you increase the performance of your newly hired asset.

Lead Your Direct Reports Differently

Posted February 2, 2012 by The Metiss Group
Categories: Leadership, Performance Acceleration

If you have more then one child, you know how different they are.  In sports, most of the great coaches are successful because they know each of their players require a different type of leadership.  Unfortunately, many leaders have one leadership style they apply to each of their direct reports and expect their direct reports to excel.

Everyone has different behavior styles and workplace motivations.  Some direct reports respond best with a firm message, others with a gentle nudging, others with lengthly conversations.  Some people are motivated by recognition, others by money, others by altruism.  The best leaders take time to understand their direct reports’ differences and tailor their leadership approaches to each person.
 
Empower yourself to understand your direct reports’ behavioral styles and motivations, apply unique leadership approaches, and you’ll be a more successful leader.

Have A Consistent Selection Approach In Your Organization

Posted January 26, 2012 by The Metiss Group
Categories: Leadership, Selection

 
Cyndi Gave

Consider this:  One of your hiring managers believes they are a good read of people; knowing in their gut whether or not a candidate is right for the position/organization and their candidates breeze through the selection activities.  Another of your managers has a rugged, structured, and consistent selection process and their candidates respect the organization’s thoroughness; additionally, their peers have an increased respect for the new hires knowing what it took to get hired.  How are the two managers viewed throughout the organization?  How are you viewed throughout the organization?
 
Though we strongly recommend a formal selection process, it’s just as important to have all hiring managers following the same approach to hiring.  A consistent selection approach sends an important message to all candidates and new hires that your organization has structured people processes and you take your talent seriously.  Inconsistent and haphazard approaches to talent within the same organization leads to bitterness and animosities within the ranks of your team.
 
Develop a structured, challenging approach to selection, empower hiring managers to follow it and your organization will be more successful.
The Metiss Group
themetissgroup.com

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“People need to be reminded more than they need to be instructed.”
– Samuel Johnson

 

Exchange Performance Appraisals Before The Meeting

Posted January 20, 2012 by The Metiss Group
Categories: Leadership, Performance Acceleration

 
It’s the time of the year for many organizations to schedule annual performance appraisals for all employees.

There are many reasons we suggest having your direct reports complete a self-appraisal, but perhaps the most important is to allow sufficient time for you both to discuss the truly important items.  If you both complete the appraisal, and exchange copies a day or two in advance, you can both digest the comments and identify the areas in which your perceptions differ the most. 

After general conversation about the overall performance, you can then lead the discussion into those areas.  Example: “Jim, I believe your overall performance for the last quarter/year was strong, generally meeting all the success factors of your accountabilities and meeting your commitments on quarterly goals. After reviewing your self-appraisal, I realized there were a couple of areas we seemed to have a difference of opinion, let’s talk about those.”

If you begin at the top of a form, you may not have sufficient time to discuss the areas of greatest value, or end up splitting hairs over insignificant issues for which there is a general consensus; this allows sufficient time for the truly important items.

Empower your direct reports by allowing sufficient time to discuss performance review discrepancies.