Archive for the ‘Performance Acceleration’ category

Make Sub-Goals When Setting Your 2011 Goals

January 7, 2011

Psychologists who specialize in goal-setting theory advocate setting sub-goals that are of moderate difficulty in pursuit of much larger goals.  Setting smaller goals helps build confidence and creates success, momentum, and motivation towards achieving the ultimate goal.

As you layout your 2011 goals break them down into smaller sub-goals.  Remember to keep the sub-goals measurable and time-based.  For example, if your goal for 2011 is to read 10 business books, your first sub-goal might be “read 25 pages by January 15th.”  If your 2011 goal is to hire five new sales associates, your sub-goal might be “define the ideal sales associate profile by March 1st.”

Effective annual goals should be difficult and meaningful.  The best way to achieve those goals is by mapping out the smaller sub-goals, accomplishing them, and celebrating the success.

Empower your team to breakdown their goals into sub-goals for a successful 2011.

Three Positive Interactions For Every One Negative

December 17, 2010

2.9013 to 1 — that’s the ratio of positive comments/experiences/expressions for every one negative exposure to make a team successful.  This data is based on an extensive mathematical model by psychologist Marcial Losada.  You need more than a 3 to 1 ratio to create a positive atmosphere, and according to other research, a 6 to 1 ratio for teams to produce their best work.

What is your positive to negative interaction ratio for each of your direct reports?  The positive interactions can be quite simple.  A “great job” comment, a quick “thank you” email, a smile when passing by, or a “good morning” welcome all add to your positive interaction tally.

Leaders spend countless dollars on performance training and incentives but simple, genuine positive interactions will do more to increase success than any other influence.  Empower yourself to deliver at least 3 positive interactions for every one negative, and you’ll increase your leadership effectiveness for success.

Appreciate The Value Of Personal Accountability

December 10, 2010

The one personal skill that continues to differentiate success from mediocrity is personal accountability.  We define personal accountability as the ability to be responsible for the consequences of one’s actions and decisions.  Personal accountability is a personal skill that can be observed and developed.

A person who has a strong sense of personal accountability has an internal responsibility to be accountable, a willingness to “own up” that will be exhibited in the person’s actions.  Someone who has personal accountability will perform well even when expectations are not clear, resources are hard to find, or competition is tough.

How do you know if the person you are looking to hire or your direct reports have personal accountability?  Ask these questions:

  • Tell me about a time when it was necessary to admit to others that you had made a mistake.  How did you handle it?
  • Give an example of a situation where others had made an error or mistake and you had to take the blame for their actions.  How did you react?
  • What is the worst business decision you ever made?  What made it the worst? Would knowing what you do now have helped you to avoid making that decision?
  • Give me an example of a lesson you have learned from making a mistake.  What did you do differently going forward?

Understanding how those you hire and direct handle personal accountability will empower you for greater success.

Review Your Direct Report’s Job Responsibilities Regularly

November 26, 2010

Most leaders do a good job defining their direct report’s job responsibilities using either a job accountability matrix or a tradition job description.  This definition is most often done when the job is created or through an HR initiative.

Most jobs are dynamic and continue to evolve as the organization grows.  If you have an effective direct report, additional responsibilities are regularly added to their job.  At some point the job may become “too big.”

We recommend reviewing your direct report’s job responsibilities regularly and eliminating obsolete responsibilities and clarifying new ones.  Otherwise you may find your direct report sucked into spending time on activities that are no longer adding value to the position and not focusing on those new tasks that have become important.

Empower your direct reports to review their job responsibilities and you’ll both be more successful.

Check In On Development Plans Before It’s Too Late

November 10, 2010

It’s well into November and time to have discussions about your direct reports’ development plans.  Even if you have been doing quarterly updates, this is the perfect time to check in to see how close they are to achieving their 2010 development plans.

Everyone wants to feel successful relative to their personal development and growth.  If it looks like a direct report may come up short on their development goals, see if there are some short term wins that could be achieved before the end of the year even if the ultimate goal is not accomplished.  You may also want to consider allowing some extra time or resources to allow the direct report to achieve success.

Imagine how a direct report will go to the wall for you when you’ve made an extra effort in helping them achieve a personal goal.

Empower the success of your direct reports by removing obstacles or deploying resources relative to their development goals.

Make Sure The One-On-Ones Are About Your Direct Report

November 10, 2010

We’re approaching the time of year when the holidays come fast and furiously.  Your direct report may have family members coming to visit, or they may be traveling out of town for the holidays. College students may be re-entering the home.  Parties may be hosted, homes decorated, and baking prepared.  Of course everyone faces shopping, wrapping, and sending of cards with varying degrees of interest.

The very things that may bring one direct report happiness and excitement may bring another stress or depression.  One-on-ones are designed to be about the employee and their success.  Simply asking about what they have planned for the holidays may give you an idea if they are anticipating the time with trepidation or excitement.  That knowledge may play heavily into your delegation plans, milestones on projects, or resources deployed to projects at hand.

Empower your employees by delegating and supporting their workload based on all of their commitments.

Do A Group Accountability Session When Defining A Key Job

November 5, 2010
Do any of your direct reports feel their efforts are not appreciated by their co-workers?  Do they come to you complaining their co-workers expect them to do functions that are not their responsibility?  Have a key job you need everyone to understand?

Gather a group of stakeholders who interact with a particular job to help define the job’s accountabilities.  Think about how robust the job will be with many views on what should be accomplished.  Think about the cooperation others will have for a job if they helped build it.  Think about how appreciative your direct report will be if others understood specifically what was expected of them.

This powerful exercise builds incredible buy-in from the job’s stakeholders and welcomed clarity for the job’s incumbent.  You have peace of mind knowing a key job’s accountabilities are understood by many and your direct report’s responsibilities are “public.”  The individual in the position will feel better when needing to decline participation on a requested activity if a greater priority takes precedence, knowing that there is a better understand by others.

Use group accountability sessions to empower the direct reports in your key jobs and you’ll insure success.

Create A Path For Little Wins To Build Momentum

October 29, 2010

In the book, Switch: How to Change Things When Change is Hard, by Chip and Dan Heath, several studies are sited which look at the likelihood of success when momentum is gained by some quick little wins.  We’ve found the same to be true on-boarding a new hire.

The importance of well-planned on-boarding process should not be underestimated.  Plan a few small easy projects for your new direct report so they build up their confidence with a few easy wins, and the rest of the organization sees the new person as an achiever with a focus on results.

By the time you delegate a larger, more significant project, your direct report should feel the momentum of success that should carry through to the milestones laid out for this bigger assignment.

Empower the success of your direct reports by building on little wins that lead to greater ones.

 

Think Tactically and Strategically When Developing Job Definitions

October 25, 2010

The left and right hemispheres of our brain provide different functions.  Our left brain focuses on tactical or analytical activities while our right brain is used for strategic or creative activities.  We function best when we focus our attention on one of the brain specialities at a time.  In fact, many leaders structure their meetings so as to deal with tactical and strategic thinking in different sessions; however there are times when employing both aspects are critical to the success of a given effort.

When developing your direct report’s job definition, whether using an accountability matrix or job description, use both tactical and strategic thinking.  The tactical components of a job definition include the specific required activities and the way in which they performed.  The strategic aspects of a job are the success factors and priorities as they relate to the organization’s strategic direction and initiatives.

Challenge yourself and empower your direct reports to include both tactical and strategic components in their job definitions for short term and long term success.

Challenge Your Direct Reports To Continuously Develop

October 18, 2010

In his book “The Shallows: What The Internet Is Doing To Our Brains”, Nicholas Carr argues that our reliance on the internet is changing how our brains operate.  As we become more reliant on the internet, and electronics in general, our brains are required to do less memorization and deep reading.  With facts and data being just a few keystrokes away, why tax our brains with memorization?  Why read a complete article or book, when with a few clicks several summaries and reviews give us what we need to know?

The internet has made things much easier for our brains.  But the brain is like any other muscle and needs to be exercised or will atrophy.  How are you challenging your direct reports to exercise their brains?
One of our clients asked each of his direct reports to read the first chapter of a popular personal development book and send him a brief review of what they read and how their executive team could be more effective.  The direct reports enjoyed the exercise, the leader enjoyed the improvements, and the team became stronger.
Empower your direct reports to develop their brains and you too will enjoy success.