The Metiss Group's Blog

2.9013 to 1 — that’s the ratio of positive comments/experiences/expressions for every one negative exposure to make a team successful.  This data is based on an extensive mathematical model by psychologist Marcial Losada.  You need more than a 3 to 1 ratio to create a positive atmosphere, and according to other research, a 6 to 1 ratio for teams to produce their best work.

What is your positive to negative interaction ratio for each of your direct reports?  The positive interactions can be quite simple.  A “great job” comment, a quick “thank you” email, a smile when passing by, or a “good morning” welcome all add to your positive interaction tally.

Leaders spend countless dollars on performance training and incentives but simple, genuine positive interactions will do more to increase success than any other influence.  Empower yourself to deliver at least 3 positive interactions for every one negative, and you’ll increase your leadership effectiveness for success.

This entry was posted on December 17, 2010 at 7:44 pm and is filed under Leadership, Performance Acceleration. You can subscribe via RSS 2.0 feed to this post's comments. You can comment below, or link to this permanent URL from your own site.