Apply Interpersonal Intelligence To Your Sales Approach
In his controversial book, Frames of Mind – The Theory Of Multiple Intelligences, Howard Gardner introduces the theory of seven different intelligences: linguistic, musical, logical, spatial, kinesthetic, intrapersonal, and interpersonal. Gardner defines interpersonal intelligence as: the ability to read the intentions and desires of other individuals and act upon this knowledge*.
How do you or your sales staff apply interpersonal intelligence to your selling process? We recommend using behavioral tools and structures to allow sales associates to better understand themselves, read their customers, and adapt to their customers. Applying behavioral science to the sales process creates a greater connection between the buyer and seller and leads to more sales.
Sharpen the interpersonal intelligence of your sales staff and empower them for greater success.
* (Frames of Mind p. 239)
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