Beware Of The Anchoring Bias When Making A Hire
Everyone has biases, those unconscious inclinations that affect everyday decisions. These mental shortcuts allow people to get through their day without having to analyze every thought, but often prevent them from making sound decisions.
Wikipedia defines the anchoring bias as the common human tendency to rely too heavily on the first pieces of information offered (the “anchor”) when making decisions.
Hiring managers often make poor hires when they let the anchoring bias affect hiring decisions. One hiring manager we worked with, Bob, needed to fill a key role and was initially presented with many poor candidates. After many lousy interviews, Bob met with an “okay” candidate – Steve. Compared to the earlier candidates, Steve looked like a star. Though Steve wasn’t what Bob had envisioned, when anchored with the other candidates, he stood out enough to be offered the job.
The rest of the story is clear: Steve didn’t work out and Bob had to let him go. Had Bob been aware of his tendency to rely on the first pieces of information, to be anchored, he probably wouldn’t have made the hire.
Empowered hiring managers understand their biases and make more successful decisions.
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